Safari eBook Frequently Asked Questions

How do I download my Safari eBook?

Please visit to redeem the promo code you received and download the book. A BookShout account is required in order to access your eBook. You will be prompted to create an account after redeeming your promo code.

Do I need to be connected to the Internet to download the eBook?

Yes, you need to be connected to the Internet in order to download the eBook to your device.

What if I receive a message that says I have already redeemed the promo code?

Your book is now associated with your account. Please go to and sign in to access your book.

Once I have downloaded the eBook, how can I read it?

You need to download the free BookShout mobile app to read your eBook. You can download the app from the Apple app store, Google Play store and Kindle Fire HD. You can also visit for direct links to download the BookShout app.

What devices can I download the app on?

The BookShout mobile app works on an iPhone, iPad, Android smartphones and tablets, Nook HD/HD+, Kindle Fire HD and Kindle Fire HDX. Note that Android 4.0.3 and above or iOS (iPad and iPhone) 8.0 and above are the only operating system versions supported for the mobile app.

Alternatively, BookShout eBooks can be read on supported Mac and PC web browsers (Safari, Chrome, Firefox, Opera and Internet Explorer 10 and above).

Who do I contact if I need help?

If you have any issues with submitting your promo code or downloading our eBook, please contact us at [email protected]

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