Qantas Points Earning Terms and Conditions

1. Definitions

“Abercrombie & Kent” means Abercrombie & Kent (Australia) Pty Ltd (ACN 005 422 999);

“Abercrombie & Kent’s Standard Booking Terms and Conditions” means Abercrombie & Kent’s standard booking terms and conditions, located at;

“Eligible Booking” means a booking for any Eligible Product made from 1 August, 2016;

“Eligible Product(s) means any new International or Domestic Tailor-Made Journey and Limited Edition Small Group Journeys with a land itinerary of seven nights or more, created by Abercrombie & Kent Australia. Excludes flights;

“GST” means the Good and Services Tax as defined in the A New Tax System (Goods and Services Tax) Act 1999 (Cth);

“Member” means a person who is a member of the Qantas Frequent Flyer program;

“Membership” means membership of the Qantas Frequent Flyer Program;

“Membership Account” means the record of a Member’s Membership of the Qantas Frequent Flyer Program;

“Qantas” means Qantas Airways Limited (ACN 009 661 901);

“Qantas Frequent Flyer Program” means the frequent flyer program operated by Qantas, as amended from time to time;

“Qantas Frequent Flyer Terms and Conditions” mean Qantas’ terms and conditions in connection with the Qantas Frequent Flyer Program, located at;

“Qantas Points” mean points earned by Members participating in the Qantas Frequent Flyer Program; and

“Terms” means these Terms and Conditions.

“The Partnership” means the partnership between Abercrombie & Kent and Qantas through which Qantas Frequent Flyer members can earn Qantas Points when making an Eligible Booking.

2. Application of Terms and Conditions

These Terms and Conditions apply to Qantas Frequent Flyer members who book (an) Eligible Product(s).

3. Membership

You must be a Qantas Frequent Flyer Member to earn and redeem Qantas Points. If you are not a Member and would like to become one, a joining fee may apply. Membership and the earning and redemption of Qantas Points are subject to the Qantas Frequent Flyer Terms and Conditions, available at

4, Frequent Flyer Program

Abercrombie & Kent does not operate the Qantas Frequent Flyer Program.  Abercrombie & Kent does not have any control over any benefits, offers or changes to the Qantas Frequent Flyer Program or the Qantas Terms and Conditions, and Abercrombie & Kent will not be responsible for the impact of any changes to the Qantas Frequent Flyer Program or the Qantas Frequent Flyer Terms and Conditions. 

5. Abercrombie & Kent's Standard Booking Terms and Conditions

Abercrombie & Kent’s Standard Booking Terms and Conditions apply at all times. In the event of any inconsistency between these Terms and Abercrombie & Kent’s Standard Booking Terms and Conditions, the latter shall prevail. 

6. How to earn Qantas Points

If you are a Member, you can earn 1 Qantas Point for every AU$1 that you spend with Abercrombie & Kent on Eligible Products (including GST). In order to earn Qantas Points, you must provide your Qantas Frequent Flyer Number at the point of booking any Eligible Product. If the number that you enter is not a valid Frequent Flyer Number, you will not be entitled to earn Qantas Points.

Any International and Australian domestic airfares to the start of, and from the end of, an Eligible Product, will not qualify to earn Qantas Points from Abercrombie and Kent.  Accordingly, any booking for any flight required to travel to and / or from the starting point and end point of any Eligible Product will not be an Eligible Booking, and all Members will not earn or accrue Qantas points from Abercrombie and Kent in respect of such bookings. Members may be entitled to claim or earn Qantas Points directly with Qantas in relation to such flights. 

7. When will your Qantas Points be credited?

Qantas Points will be credited to your Membership Account within 60 days of the completion of any Eligible Product that you have purchased.

8. Determination of Qantas Points

Qantas Points shall be awarded to you based upon the final amount spent on any Eligible Booking. Where a refund is applied after you return from your Eligible Booking, the final amount of Qantas Points awarded will be determined by the final amount paid less the refund amount. If Eligible Bookings are made in currencies other than AU$, the number of Qantas Points earned will be calculated based on the exchange rate of the day when final payment was made.

9. Assigning, transferring, forfeiting and redeeming Qantas Points

Qantas Points may be assigned, transferred, forfeited or redeemed in accordance with the Qantas Frequent Flyer Terms and Conditions. Any assignment, transferral, forfeiture or redemption of any Qantas Points that does not comply with the Qantas Frequent Flyer Terms and Conditions will be invalid. 

10. No financial benefits

Qantas Points do not have any monetary value and they cannot be exchanged for cash or credit by Abercrombie & Kent or Qantas. For further information, please see the Qantas Frequent Flyer Terms and Conditions. 

11. Payment of costs

Members must consult their accountant or tax adviser to ensure that they understand possible tax (including fringe benefits tax) implications, if any, related to Membership and Benefits.

12. Privacy

Abercrombie & Kent may collect your personal information.  Abercrombie & Kent treats the handling of your personal information very seriously and will only do so in accordance with the Australian Privacy Principles in the Privacy Act 1988 (Cth). To learn more about Abercrombie & Kent’s personal information handling practices, please see its Privacy Policy, located at

13. Your obligations

You must not:

a) make any act or omission that would in breach of these Terms;

b) abuse or misuse The Partnership in any way; or

c) provide any false or misleading information or make any misrepresentations in connection with your participation in the Partnership 

14. Liability

Except as these Terms specifically state, these Terms do not provide any other term, condition or warranty in respect of the quality, merchantability, acceptability, fitness for purpose, condition, description, design or performance of The Partnership or any contractual remedy for its failure.

Abercrombie & Kent is not liable for and accepts no responsibility for any direct or indirect loss, financial loss, consequential loss, loss of enjoyment, pain and suffering, damage, injury, accident, delay or irregularity occasioned to you as a result of The Partnership

Nothing in these Terms is to be interpreted as excluding, restricting or modifying the application of any relevant State or Federal legislation which cannot be excluded, restricted or modified. 

15. Abercrombie & Kent's reservation of rights

Abercrombie & Kent gives no warranty as to the ongoing availability of Qantas Points. Abercrombie & Kent reserves the right to terminate the relationship by providing you with 30 days’ written notice.

Abercrombie & Kent reserves the right at any time and at its sole discretion to:

a) withdraw any Qantas Points credited where fraudulent activity or error is detected;

b) amend these Terms.