Frequently Asked Questions

Frequently Asked Questions

How do I become a Marco Polo Club member?
Guests who travel three or more times with Abercrombie & Kent Australia are invited into the club.

Does my membership expire?
No.

What are the Marco Polo Club benefits?
Exclusive benefits for our most loyal guests include:
·         5% savings for you and your immediate family travelling with you, when you make a new booking within nine months of returning from an A&K journey
·         50% off the published single supplement on selected journeys
·         Members-only on-board reception on A&K's Luxury Expedition Cruises
·         VIP acknowledgment and gifts when travelling with A&K
·         Priority wait-list on sold-out journeys
·         Exclusive member communications and events Various travel partner savings and benefits

New Marco Polo Club Savings

Who can use the 5% savings?
As a Member, you and any immediate family travelling with you on your next journey are eligible for the 5% discount within nine months or returning from your last journey.

Who is considered immediate family?
Immediate family is defined as any related family member and their spouse or partner. Includes: Parents, Children, Grandchildren, Stepchildren, Member’s sister(s)/brother(s), and can also apply to family nanny/tutor.

What bookings and journeys does the 5% discount apply to?
The 5% discount is valid on:
·         New bookings only
·         Bookings of 7 nights and over
·         Private Journeys
·         Small Group Journeys, including:
    - Hosted Small Group Journeys
    - Luxury Small Group Journeys
    - Marco Polo Journeys
    - Connections Group Journeys
    - Luxury Expedition Cruises
    - Group Extensions
·         Barging

Are any items excluded from the 5% discount?
The 5% discount is not valid on:
·         Private Jet Journeys
·         Inspiring Expeditions by Geoffrey Kent
·         Non A&K services (i.e.; Retail, Insurance, Visas)
·         International & Internal air
·         Incentive group programs
·         Select promotional rates.

How does the 50% single supplement discount work?
The 50% single supplement discount is valid on the published single supplement only of selected small group journeys (i.e. A&K Australia-originated small group journeys as indicated in A&K brochures and/or on the abercrombiekent.com.au website. The discount is available to immediate family travelling on the same journey.

Are any products excluded from the 50% single supplement savings?
This single supplement discount does not apply to Luxury Small Group Journeys, Luxury Expedition Cruises, Private Jet Journeys, Inspiring Expeditions by Geoffrey Kent or solo guests travelling on a Signature Series Journey.

Is the 50% single supplement savings limited to a 9-month booking window?
No, this can be booked at any time. 

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